Q: Do I need to wash my extensions before installation?

A: Yes, we recommend using our Lush Bundle Reviver moisturizing shampoo and treatment for initial install.

Q: Does the hair bleach and hold a curl?

A: Yes, hair can lift to a 27/613 color using professional products. Please consult with a licensed professional for proper lifting.

Q: Can I order online and pickup at store?

A: Yes. Once you receive a pickup notification with detailed information pertaining your order you can pick up at store location.

Q: If my product is damaged upon arrival will I be able to be compensated?

A: Please contact Lush21sales@gmail.com for further discussion.

Q: My package says arrived but never came.

A: Contact your local carrier and file a claim. Lush XXI is not responsible for misplaced/lost packages once received my carrier.